In this guide, you'll learn how to connect your Attentive account with Rep to get more subscribers through your chatbot. With Rep, customers can subscribe to SMS conversationally. For example, if a customer asks the bot for a discount, the bot can suggest they subscribe to marketing SMS.
To begin, log into the console > go to Settings > Integrations.
Select Attentive and then click Connect.
You'll be redirected automatically to Attentive to authorize the connection. After authorizing, you'll be redirected back to Rep.
Configuring an Attentive sign-up source
Before you can set up a flow to subscribe customers to Attentive, you'll need to configure your Attentive sign-up unit in Rep. In the Attentive dashboard,
- Click Subscribers.
- In the list of sign-up units, locate your Affiliate Integration Endpoint sign-up unit. Ask your Attentive CSM to enable it if you can't find it.
- Copy your Affiliate Integration Endpoint's ID.
- Go back to the Rep dashboard and paste it.
Click Integrations > Attentive > Add, paste the sign-up source, and click Save.