This guide outlines connecting your Mailchimp account to Rep and enabling the "Subscribe & Get a Discount" power-up feature available through the Rep x Mailchimp integration.
(For general information about the Mailchimp platform, visit the following link: https://mailchimp.com/)
Connect your Mailchimp account to Rep
- Log into the Rep console at the following link: https://app.hellorep.ai/home
- In the left-hand menu, navigate to Settings > Integrations.
- On the Integrations page, select the Marketing tab at the top, then locate the Mailchimp card and click Connect.
- In the Connect to Mailchimp pop-up modal, click Connect.
- You'll be directed to log into your Mailchimp account and follow any remaining prompts to approve the required permissions.
Enable the "Subscribe & Get a Discount" power-up
Once you've connected your Mailchimp account to Rep, you'll see an option to add the Subscribe & Get a Discount power-up.
The Subscribe & Get a Discount power-up allows you to offer a discount through the Rep widget, obtain the shopper's contact information, and automatically connect the shopper's contact information to one of your email or SMS lists in Mailchimp.
To add the Subscribe & Get a Discount power-up:
- Click Add Power-Up next to Subscribe & Get a Discount to open the Subscribe & Get a Discount pop-up modal.
- Under Customer Details to Collect, choose whether you'd like Rep to collect the shopper's email, phone, and/or name. You can mark each detail as Required, Optional, or Off.
- Under Subscribe to an Email/SMS List, click anywhere on the field to select the list from Mailchimp. The shopper's contact details will be connected to the selected Mailchimp list.
- Under Discount, click + Select Discount to select a static discount code from your Shopify store. Selecting a discount is optional.
- Finally, click Add Power-Up to save and enable the power-up.
Once you've added the Subscribe & Get a Discount power-up, a Subscribe & Get a Discount chip (suggestion button) will appear in the Rep widget when the shopper opens the widget or when Rep proactively approaches the shopper. When the shopper clicks the chip, Rep will trigger the Subscribe & Get a Discount flow, collecting the shopper's details and subscribing them according to your configured settings.
Rep will also trigger the Subscribe & Get a Discount flow if the shopper inquires about discounts or subscribing to your newsletter via the chat.
Need help or advice? Reach out to us at: support@hellorep.ai