Rep AI - Help
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Promoted articles
- How to change the chat widget icon?
- How to make chat feature transparent?
- What is TapCart and what is it for?
- How to integrate with TapCart?
- How can Rep help me with customer support?
- How to change the greetings Rep uses?
- How to add triggers for flows?
- How to change what inputs are required from a customer when contacting support?
- How to change system messages?
- How to turn on and off enriching support tickets with customer info?
- How to answer a suggested FAQ?
- How to change what language Rep will respond in?
- How to modify what collections/product groups are displayed in the Product Finder?
- How to add a tone of voice to Rep AI?
- How to upgrade my plan?
- What is a session or how do you count sessions?
- How to connect your Shopify account?
- How to revoke access to a team member from the Rep console?
- How to resend an invite to team members to have access to the Rep console?
- How can I invite team members to have access to the Rep console?
- Attribution Model Explainer
- How to preview the chat once you go live?
- How do I hide my chat widget under a certain element on my page?
- How to preview your different flows?
- How to change the products or collections that can be displayed in the chat?
- How do I remove the tag “Assisted by Rep” from being shown in my orders?
- Why are my products showing ‘Out of Stock’ when they are in stock?
- How do I subscribe/pay?
- How do I disable the add-to-cart function?
- How do I turn on/off the AI Concierge?
- How do I change my welcome message?
- How to specify on what pages Rep AI Concierge appears on?
- How to make your AI's answers more precise or creative?
- How to train your AI with new information?
- How to train your AI using an external link (url)?
- Is your AI missing certain knowledge?