This guide outlines connecting your Omnisend account to Rep and enabling the "Subscribe & Get a Discount" power-up feature available through the Rep x Omnisend integration.
(For general information about the Omnisend platform, visit the following link: https://mailchimp.com/)
Connect your Omnisend account to Rep
- Log into the Rep console at the following link: https://app.hellorep.ai/home
- In the left-hand menu, navigate to Settings > Integrations.
- On the Integrations page, select the Marketing tab at the top, then locate the Omnisend card and click Connect.
- In the Connect to Omnisend pop-up modal, enter your Omnisend API Key, then click Connect. For instructions to obtain your Omnisend API Key, visit the following Omnisend help center article: https://support.omnisend.com/en/articles/1061890-generating-api-key
Enable the "Subscribe & Get a Discount" power-up
Once you've connected your Omnisend account to Rep, you'll see an option to add the Subscribe & Get a Discount power-up.
The Subscribe & Get a Discount power-up allows you to offer a discount through the Rep widget, obtain the shopper's contact information, and automatically connect the shopper's contact information to one of your email or SMS lists in Omnisend.
To add the Subscribe & Get a Discount power-up:
- Click Add Power-Up next to Subscribe & Get a Discount to open the Subscribe & Get a Discount pop-up modal.
- Under Customer Details to Collect, choose whether you'd like Rep to collect the shopper's email, phone, and/or name. You can mark each detail as Required, Optional, or Off.
- Under Subscribe to an Email/SMS List, click anywhere on the field to select the list from Omnisend. The shopper's contact details will be connected to the selected Omnisend list.
- Under Discount, click + Select Discount to select a static discount code from your Shopify store. Selecting a discount is optional.
- Finally, click Add Power-Up to save and enable the power-up.
Once you've added the Subscribe & Get a Discount power-up, a Subscribe & Get a Discount chip (suggestion button) will appear in the Rep widget when the shopper opens the widget or when Rep proactively approaches the shopper. When the shopper clicks the chip, Rep will trigger the Subscribe & Get a Discount flow, collecting the shopper's details and subscribing them according to your configured settings.
Rep will also trigger the Subscribe & Get a Discount flow if the shopper inquires about discounts or subscribing to your newsletter via the chat.
Need help or advice? Reach out to us at: support@hellorep.ai