Connect your Yotpo SMS & Email marketing account to Rep AI and automatically collect customer contact information through engaging AI conversations. This powerful integration enables your AI assistant to subscribe customers to your Yotpo email and SMS lists, helping you grow your marketing audience and boost customer engagement.
What You Can Do with Yotpo Integration
With the Rep AI Yotpo integration, you can:
Automatically grow your email and SMS lists when customers interact with your AI assistant
Offer exclusive discounts to customers who subscribe to your newsletters
Create segmented marketing audiences based on customer preferences detected in conversations
Maintain a unified customer view by syncing conversation data to your Yotpo platform
How to Connect Yotpo to Rep AI
Rep AI uses OAuth for secure authentication with Yotpo, making the connection process quick and seamless:
Navigate to Integrations
Go to Settings → Integrations in your Rep AI Console
Select the "Marketing" tab
Connect Yotpo
Find the Yotpo SMS & Email card and click "Connect"
You'll be redirected to Yotpo to authorize Rep AI
Log in to your Yotpo account if prompted
Review the permissions and click "Allow" to connect
Verify Connection
Once authorized, you'll be redirected back to Rep AI
A green "Connected" status will appear on the Yotpo card
Your integration is now ready to use
Power-Up Features
After connecting Yotpo, you can activate powerful features called "Power-Ups" to maximize your integration's effectiveness.
"Subscribe & Get a Discount" Power-Up
This feature allows your AI assistant to offer customers a discount code in exchange for subscribing to your email or SMS list.
How to Set Up:
In the Yotpo card, find "Subscribe & get a discount" and click "Edit Power-Up"
Configure customer details to collect:
Email (required or optional)
Phone (optional)
Name (optional)
Select an email/SMS list from your Yotpo account
Choose a discount code to offer subscribers
Click "Add Power-Up" to activate
How It Works:
When customers express interest in a discount or promotion, your AI assistant can offer one in exchange for their email or phone number
The customer provides their contact information through a seamless in-chat experience
Their information is automatically added to your selected Yotpo list
The customer receives their discount code to use on their purchase
Troubleshooting
Connection Issues
Ensure you're logged into the correct Yotpo account
Verify you've granted all necessary permissions during the OAuth process
Try disconnecting and reconnecting the integration
Check that your Yotpo account subscription is active
Subscription Not Working
Verify the selected Yotpo list exists and is active
Ensure your AI assistant is correctly configured to collect contact information
Check that consent messaging is appropriate for your region's regulations
Integration Disconnected Unexpectedly
Yotpo may have revoked access due to account changes
Check if your Yotpo subscription is still active
Reconnect the integration in your Rep AI Console
Frequently Asked Questions
Q: Will connecting Rep AI affect my existing Yotpo automations?
A: No, Rep AI works alongside your existing Yotpo workflows without disrupting them. It simply provides additional ways to grow your subscriber lists and enhance customer data.
Q: Can I customize the subscription message my AI assistant uses?
A: Yes, you can customize the messaging for subscription requests when setting up the "Subscribe & Get a Discount" Power-Up.
Q: How do I know if my Yotpo integration is working properly?
A: You can verify new subscribers are being added to your lists by checking your Yotpo dashboard after customers interact with your AI assistant.
Q: What permissions does Rep AI need from my Yotpo account?
A: Rep AI requires permissions to manage subscribers and access your lists. During the OAuth connection process, you'll see exactly what permissions are being requested.
Q: Can I disconnect my Yotpo account?
A: Yes, you can disconnect at any time by clicking the "Disconnect" button on the Yotpo card in your Integrations page. Note that this will disable any active Power-Ups using Yotpo.