Rep AI Help Center
This help center contains everything you need to get the most out of Rep AI - from initial setup to advanced optimization strategies. These articles are written specifically for Rep AI users and customers who want to learn how to use our platform effectively.
- Manage Instagram, Facebook and WhatsApp in One Place with AI Social
- Start Conversations When Shoppers React to Your Stories (Proactive Approach on Instagram & Facebook)
- Let AI Reply to Comments on Your Instagram Posts
- Keep Your Instagram Comments Clean with AI Comment Moderation
- Why Rep charges per session—and how to see your results
- Show Full Price Precision in Your Chat Widget
- Help Shoppers Explain Product Issues with Video
- Let Rep Learn from Your Team's Resolved Support Tickets
- Connect Rep AI to Your AI Assistant
- Ask Claude About Your Store: Connect Rep AI to Claude
- Check In With Quiet Customers and Close Conversations Automatically
- Show Shoppers Real Product Cards in Instagram & Facebook Messenger
- Your AI Knows Which Instagram or Facebook Post a Shopper Is Asking About
- Find Any Conversation by Its Ticket Number in Rep Inbox
- Keep Your AI Answering When You Pass Your Omnichannel AI Plan
- Your AI Now Reads the Photos and Files Shoppers Send on Instagram, Facebook & WhatsApp
- Your Chat Status Messages Speak Your Customer's Language
- Show Every Shopper the Right Price and the Right Products with Shopify Markets
- Keep Your AI Consistent with Duplicate FAQ Detection
- Organize Your Knowledge Base with Tags
- Get More Accurate Order Tracking with the ShipStation Integration
- Show the Chat Widget in Your Brand's Font
- Let Mobile Shoppers Move the Rep AI Chat Icon Anywhere on the Screen
- Let Shoppers Send a Photo in Chat and Ask Your AI About It
- Boost Sales with the LoyaltyLion Integration
- Grow Your Email & SMS Lists with Rep AI's Attentive Integration
- Your AI Now Reads the Photos and Files Customers Send with Their Tickets
- Let Shoppers Apply Discount Codes Without Leaving Chat
- Understanding Your Billing Cycle: Renewals, Plan Changes, and Extra Sessions
- Keeping Your Console Account Secure: Password Requirements and Login Protection