When your customers visit your store, Rep AI shows them a privacy consent message before they start chatting. This message now automatically appears in the same language your AI assistant uses to communicate with each customer.
What This Means for Your Store
Your customers will see the privacy consent banner in their preferred language, creating a more professional and trustworthy first impression. Whether your shoppers speak English or French, they'll understand exactly how their information is being used.
How It Works
Rep AI automatically detects which language to use based on your store's language settings:
Automatic Language Detection: When a customer visits your store, Rep AI identifies their language preference from your store settings
Localized Privacy Message: The privacy consent banner displays in that language, including the headline, explanation text, and button labels
Seamless Experience: After accepting, your AI assistant continues the conversation in the same language
What Customers See
The privacy consent message includes:
A friendly headline explaining the purpose
Clear information about what data Rep AI collects and why
A link to your detailed privacy policy
Accept and reject buttons in the customer's language
All of this happens automatically—no setup required from you.
Currently Supported Languages
Right now, Rep AI displays the privacy consent banner in:
English
French
If a customer's language isn't available yet, the message automatically falls back to English to ensure everyone can give informed consent.
Need Another Language?
We're continuously expanding language support for the privacy consent banner. If you need the consent message in a language we don't currently support, reach out to our support team through your Rep AI console. We prioritize new languages based on customer needs and will likely add more options in future updates.
Why This Matters
Builds Trust: Customers feel more comfortable when critical information appears in their native language
Improves Compliance: Clear, translated privacy notices help you meet international data protection requirements
Better First Impression: A fully localized experience shows customers you care about their needs from the very first interaction
No Extra Work: This happens automatically based on your existing language settings—nothing to configure
Questions?
If you need help with language settings or want to understand how Rep AI detects customer language preferences, visit Rep AI Settings: Technical Configuration for Your AI Assistant in our help center, or contact our support team through your Rep AI console.