Overview
Your Rep AI chat widget includes a fullscreen mode on desktop that lets shoppers expand their chat experience to fill their entire browser window. This creates a more immersive shopping experience, making it easier for customers to browse products, read detailed information, and have extended conversations with your AI assistant.
What Fullscreen Mode Does
When customers expand your Rep AI chat to fullscreen on desktop, they get:
More screen real estate for viewing product recommendations and images
Better readability for detailed product information and conversations
Easier multitasking within the chat without losing context
A more focused shopping experience similar to dedicated shopping apps
The fullscreen mode is designed to feel natural and professional, with smooth animations when expanding and collapsing between views.
Why This Matters for Your Store
Fullscreen chat mode benefits your customers and your business:
Increased engagement: Customers spend more time exploring when they have a comfortable viewing experience
Better product discovery: Larger space makes product carousels and images more appealing
Higher confidence: Extended conversations with more room lead to better-informed purchase decisions
Professional appearance: Smooth transitions and modern design create trust in your brand
Reduced friction: Customers don't need to leave your site or switch tabs to get detailed help
Need More Help?
If you have questions about your chat widget's behavior or appearance, contact our support team or use the Rep AI Helper in your Console for immediate assistance.