When you create a Rep account, you'll have the opportunity to launch the Rep widget on your Shopify store website via the Get Started Checklist on the Rep Console homepage.
Additionally, you can deactivate or reactivate the widget at any time.
- Log into the Rep Console at the following link: https://app.hellorep.ai/home
- In the left-hand menu, navigate to Settings > Chat Widget.
- On the Design the Look page, select the Settings tab on the right. Then, next to AI Concierge Active & Visible, switch the toggle OFF to deactivate or ON to reactivate the Rep widget on your Shopify store website.
Note: Deactivating the Rep widget will not cancel your Rep account. To cancel your Rep subscription, please refer to the following Rep Help Center guide: Cancel your subscription
Need help or advice? Reach out to us at: support@hellorep.ai