You can always cancel your account through the Rep console or uninstall Rep directly through Shopify. Both options will prevent future charges.
Through Shopify:
To uninstall Rep through Shopify, go to your Shopify admin, click Settings > Apps and Sales channels, and select Rep. Then, click Uninstall the app to remove Rep from your store.
Through the Rep console:
- From within the Rep console, navigate to the left menu > bottom of the sidebar and click on the three dots next to your name.
2. On the drop-down you'll see, select Billing.
3. You will be redirected to the Billing page. Once there, you will see a Delete account button. Click this button to delete your account.
4. You will be prompted for feedback which we deeply appreciate. Click Delete Account once again after filling in the feedback form.
No matter how you cancel, you will not get charged again, and Rep will not be visible on your website from that point on.