Rep needs your API key to be able to generate a link to the returns and exchanges portal for your customers.
In order to obtain it follow the following steps:
- Go to your Loop admin return portal: https://admin.loopreturns.com/
- Click "Returns management":
- Click "Tools and integrations":
- Click "Developer tools":
- Click on "Generate API key":
- Mark "Order" in the checkboxes, this is important, it will give us the permission to generate the link to the return portal, and click "Generate":
- You will see your new key in the list of API keys:
- Copy it, go back to the Rep console, paste it, and click "Connect":