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  1. Rep AI - Help
  2. General Questions ❓
  3. General FAQs

General FAQs

  • Contact Rep's support team
  • Remove the "Assisted by Rep" note from your Shopify orders
  • Integrations with non-Shopify store platforms
  • Troubleshoot Rep widget visibility issues
  • Integrations available with Rep
  • Review conversations with Rep-generated sales
  • Understand "sessions" and how Rep counts them
  • Manage team access in your Rep console
  • Sync your Shopify catalog with Rep
  • Understand Rep's attribution model
  • Preview the Rep widget once it's live on your website
  • Troubleshoot in-stock products appearing as out-of-stock
  • Activate or deactivate the Rep widget
  • Hide the Rep widget on certain pages
  • Understand how Rep gathers information to answer customers' questions
  • Understand how Rep identifies disengaged customers
  • Refer your friends to Rep
  • Switch between multiple Rep accounts
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