Yes! With this feature, you can quickly view essential details about customer purchases, including items purchased, quantity, price, order date, and order ID. This streamlined view makes tracking customer orders simple and efficient.
How to Access Purchase Details:
- Navigate to Console > Left Menu > Conversations.
- If a customer has made a purchase, you’ll see a summary of their order displayed at the bottom of the conversation screen. All the key information is conveniently presented in one place.
Pro Tip: The Order ID is clickable, allowing you to access full order details and summaries with just one click.