We’re excited to announce that we've launched integrations with Facebook and Instagram! You can easily set up these connections directly through the Rep console.
How to Set Up
- Log in to your account;
- Hover over the left menu;
- Go to Settings > Integrations;
- You’ll find both Facebook and Instagram listed there for easy setup.
How It Works
Once integrated, Any DMs customers send on these platforms will be answered by Rep. Rep will acknowledge the request and offer the sender to continue chatting on the website, where it can work its magic! Maximize your sales, provide a smooth customer experience, reduce your support team's workload. And, by that - Rep will even increase your traffic.