In this article, we will guide you on how to use URL in a Custom FAQ. This can be used if you want the AI to provide a specific link when answering your customers' questions.
When writing your answer, include the word "here" followed by a colon and then the URL itself. This clarifies to the AI that the link must be included in the response, allowing the AI to understand that the link functions as a continuation of the same answer and that it is a mandatory part of the answer.
For instance, your response should be structured as follows: "You can check it out here: https://app.hellorep.ai/training-ai/faqs"