If you would like to preview how different flows will look you can follow these steps to test out different flows.
- Within the Rep Console navigate to the sidebar and go to Advanced>> Proactive flows
- Identify the flow you would like to preview and click on the 3 dots on the right side of the flow next to Status.
- From the drop down menu click Play Simulator
Once you have clicked Play Simulator you should be redirected to the relevant page on your site and the flow selected should be activated for testing on your simulated site.