Follow the steps below to remove the "Assisted by Rep" note attached to orders from users that interacted with the Rep AI Concierge and proceeded to place an order.
- From within the Rep console navigate to the sidebar and go to the Settings>>Integrations section.
- Click on See Details under your Shopify integration.
- On the right-hand side of the “Tag orders assisted by Rep” option, you’ll find a toggle switch. Simply switch it off and you will no longer add this note to orders which have been assisted by Rep.
4. Remember to hit the Save button to ensure the changes will be implemented properly.