In this article we will show you how you can train the AI using external link (URL). Use that to enrich your AI concierge knowledge.
1. Log in the Rep console
2. Hover over the left menu > AI training > Knowledge Base > URL Sources.
3. Write or paste your URL in the bar and click Add URL.
- You can also check how many times the article has been used.
The URL may be internal, i.e., from your website or external link, landing page, or any other type of webpage that contains relevant knowledge for your store and your Rep AI concierge to become even more useful.
Make sure that the information on the webpage you add is accurate and relevant to your store.
Many times externally written pages may not contain the relevant information you wish so be sure to read and verify that the information on any linked pages is correct.