What Are Product Groups?
Product Groups are categories of products that share common characteristics. They are designed to help your customers quickly and easily find what they’re looking for by narrowing down the options available. Rep uses these groups to provide the best recommendations for your customers.
How Product Groups Work
Rep integrates with your Shopify store to automatically recognize Shopify collections and tags as Product Groups. Additionally, you can create new Product Groups directly in the Rep console or use AI-generated tags.
When your customers initiate a Product Finder, Rep guides them through a short quiz. The AI uses their responses to filter the options and recommend products that match their preferences. Product Groups serve as the potential answers to these quiz questions, ensuring a seamless and personalized shopping experience.
There are five types of Product Groups available in Rep:
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Shopify Collections
These are collections already created in your Shopify store, automatically imported into Rep as Product Groups. -
Shopify Tags
Shopify product tags are also recognized as Product Groups in Rep, allowing for easy filtering and categorization. -
Rep Manual Tags
You can manually create custom Product Groups in the Rep console to organize products in ways that make the most sense for your customers. -
Rep Auto-Tags
These are automatically generated by Rep’s AI based on product data and customer interactions, offering an additional layer of customization without extra effort. - AI-Generated Tags
AI-generated tags are dynamically created by our AI Concierge, using advanced algorithms to analyze your product catalog and customer behavior.