Choice component
The Choice component allows you to show a few options in the chat as chips. Once your customers click on them, the selected flow will be invoked.
After adding a Choice Component to your flow, there are two possible ways to add options to it:
1. Using the Add option button - click on the Choice Component, then click on the "Add option" button you see on the left:
A list of all your existing flows and components will open up. Select those you'd like to show as chips, then click on the Select button at the bottom of the screen:
2. Linking newly created components to it - you may as well create new components inside the flow you're editing, then connect them to your Choice component.
This can be done by hovering over the small green dot you see on your Choice Component on the right, clicking on it, and stretching a line between it and the Component you want to connect to it:
Changing chip names
Once your options are inside the Choice Component, you can change their title - what you choose will be what your customers will see as the chips' titles.
To do this, click on your Choice Component, and edit the text on the left:
Choice content block
You can add a prompt before showing the chips or show them immediately. If you'd like to add a prompt, add it in the content block titled "Choice" on the left:
Click on the links below to continue learning about the different Components: